Brookfield Animal Hospital

Your Pets, Our Care

Brookfield Animal Hospital

Your Pet, Our Care

To Our Clients:

We will be CLOSED on Sundays until further notice. At this time, there are no other changes to our regular operating schedule. We will keep you updated if there are any additional changes. Be well!

THOUGH WE WILL STILL BE OPEN, we are restricting clients from entering the building as a way to support our community’s efforts to limit your and our team members’ possible exposure to the COVID-19 coronavirus. There are no planned changes to our hours at this time.

Change To The Way We See Appointments

When you arrive please stay in your car, call us on your cell phone at 203-775-3679 and let us know your vehicle’s make, model and color.

As soon as possible, a technician will come out to your car and discuss your pet’s medical condition with you, and then bring your pet into the building for his or her physical examination. To protect your pet, cats, rabbits, and pocket pets must be in carriers and we will use our own leashes for dogs.

When the examination is finished, one of our veterinarians will call you to discuss your pet’s case.

Upon completion of your pet’s visit, your call will be transferred to the front desk and the receptionist will collect a credit card payment. We prefer not to handle cash/checks, but will do so if absolutely necessary by coming out to your vehicle.

To accommodate this new protocol, we have lengthened our appointment times. Unfortunately, this reduces the number of patients we can see each day, so we will prioritize patients that are sick or have an emergency. If your pet has a non-urgent appointment, we may have to reschedule it, but we’ll be sure to give you as much advanced notice as possible.

Food and prescription medication pick ups will be completed in a similar manner. Please call us when you arrive and we will bring your items out to you after processing payment.

Thank you in advance for your understanding and cooperation as we all work together to adjust to this new routine.

Sincerely,

The Doctors and Staff

Brookfield Animal Hospital